A nurse by education, Vicky’s deep experience in health care—ranging from direct patient care to her long tenure as a chief executive—spans hospital administration, long-term care and health care benefits and financing. She joined BlueCross BlueShield of Tennessee in 1995 and served as CEO from January 2003 through the end of 2012. During this period, she was appointed by Senate Majority Leader Bill Frist to the National Institutes of Health Commission on Systemic Interoperability; served on the Board of America’s Health Insurance Plans, including two years as Chair; served on the Board of the BlueCross BlueShield Association; was Chair of the Board of the National Institute of Healthcare Management; and was appointed by Governor Bill Haslam to the University of Tennessee Board of Trustees. Previously, Vicky was with Humana Health Plans, most recently as CEO for Kentucky, Ohio and Southern Indiana, as well as Director of Marketing for Retirement Centers of America. She began her career as a nurse technician at Erlanger Regional Medical Center and became a Staff Nurse in Emergency Medicine, as well as a Clinical Nurse Specialist in Erlanger’s End Stage Renal Disease Program.
Vicky has served on several national boards including a term as the Chair of America’s Health Insurance Plans. In 2008, Vicky and the Managing Partner of Grant Avenue Capital partnered together on the ”take-private” and investment in TriZetto, the leading enterprise software solution for commercial payors. Vicky was an active board member, including as Board Chair at the time of the successful sale of TriZetto to Cognizant in 2014. Currently, Vicky serves on the boards of Quest Diagnostics (NYSE: DGX), Acadia Healthcare (NASDAQ: ACHC) and Elara Caring.